Let me tell you! I’ve been a member/customer/store owner of my CafePress store since 2003 and I think I may just be done with them, if our issues cannot be resolved. I was making a t-shirt on Photoshop for my music video, IF U LUV ME(GOOGLE ME). The t-shirt itself is about my dislike for Perez Hilton. Here is the image I uploaded, which I designed and turned Perez from photo to graphic.

After I was finished submitting this graphic, it was denied. Now of course this is not the first time I’ve been sent an email that says item number blah blah is pending. Well it’s like this: I do not understand why I get nailed with pending, yet others on CafePress.com are allowed to do exactly what I do. Here is my letter of displeasure that I sent them:
The Letter:
____________________
Attention CUP & Person-In-Charge,
It has come to my attention that you have taken issue with Image #34755926. I have reviewed your policies and wanted to let you know that I believe your policies are fair. However I have reviewed the following content on your web store, and there are other images you may want to take into consideration for review:
Dexter
Michael Jackson
Twilight
More Twilight
Obama’s MLK
Creation of Adam Skewed
More Michael Jackson
Adam Lambert
Chuck Norris
The list of “likeness of celebrity” or plagiarism goes on and on. And I guess I’m not understanding your rules because you are letting some designs slip through the cracks that are clearly questionable.
Ex. ‘I Heart Adam Lambert’
A few years ago I had a t-shirt on your store that read ‘I love Paris Hilton: Screw The Rest’ and it was removed after you had printed two t-shirts. I don’t see what the difference is between Adam Lambert and Paris Hilton. I assumed it was because I used her last name. Was that the problem? Not in the case of Adam Lambert, only Paris Hilton.
Now perhaps when a celebrity dies like Michael Jackson, it’s okay because now you and your CafePress store owners can cash in. I don’t see how one can sell a t-shirt that was clearly a magazine scan placed on a t-shirt. But perhaps all together it is okay to sell scanned copies of magazines as long as it has dead person on it.
I’m all for playing by the rules but I find it hard to design my computer graphic drawing of Perez Hilton. It is not a photo, but a graphic which I created. It has no more likeness of Perez Hilton than the ‘Chuck Norris’ t-shirts which you are allowing to be sold. If you want to be fair take my graphic off your ‘pending’ list and allow to be sold. Otherwise I suggest you remove such content like ‘Chuck Norris’ and a blatant plagiarized version of ‘Creation of Adam,’ Photoshoped with an Alien no less.
I feel as an artist I have been scruntized by you one too many times. I’d like a direct answer and perhaps an apology for the way I’ve been treated. It’s only fair given the circumstances. Other than these issues I have been a happy store owner since October 2003 and I find your printing impeccable, I just wish your policies were equal across the board.
I patiently wait for your reply.
Sincerely,
Joey Broyles
www.cafepress.com/j17productions
____________________
As of now I’ve only received the typical automated response. I am fine with not receiving response until Tuesday, but after that I’m making a phone call.
Now what’s even funnier still, I was so angry with them I bought an iron transfer t-shirt kit and made my own version of it. I adore the t-shirt! There’s just one thing: I know the shirt won’t last but it does serve it’s purpose. I took a photo last night of myself with the t-shirt on and then I got creative and used some stamping effects and came up with this:

Now, if you know me, you know where this is about to go. I thought I’d be cheeky and upload this second design and quickly purchase the t-shirt, before they go putting a big ‘pending’ sign on it. Well what’s so funny is, it worked! I received the confirmation email this morning letting me know that it will be shipped soon. Apparently they don’t have a 24 hour surveillance system team, just a 24 hour printing service!
When I get the shirt, I plan on returning it and insist that they print the original image intended, at no extra cost to me. Now I have no idea what factors are taken into account, but I know that ‘I HEART ADAM LAMBERT’ t-shirts are the same as ‘I LOVE PARIS HILTON: SCREW THE REST’ t-shirts.
Now I’m not sure if they flag images because of the keywords that I enter to describe the image… That may have been the red flag that made them block my image. As far as negativity and vulgarities I don’t think they really care, because I’m already considered an adult content store. But, really? Since when is it legal to scan a magazine cover and put it on a t-shirt? If any images should be flagged and put under a ‘pending’ status it should be those. There isn’t much originality in that, at least I come up with original designs.
As far as my t-shirt return I’ll keep you posted. All in all, it isn’t the biggest deal in the world, it’s just the principle of the thing. If one person is allowed to bend the rules, then we should all be able to bend the rules. It’s not right that they can pick and choose and then have their ‘rules’ to back them up. Their rules are about as contradictory as The Bible. I’m just trying to put them in check and let them know that I’m completely aware that rules mean jack-shit!
It’s totally fine if they do not want to have my image on a t-shirt, of which they make 95% of the base unit price, I get the other 5%, plus 100% of the markup. I don’t have many issues with the actual printing of t-shirts, just dark t-shirt printing. Dark t-shirt printing, doesn’t have the longevity of light color t-shirts, but I do give them credit for trying.
I’ve purchased several products over the years from CafePress and I’ve always been satisfied, aside from the issues I’ve stated above. I’ve bought everything: coffee mugs, t-shirts,mouse pads,print copy(books),bumper stickers,buttons,magnets, and so on. The point is I’ve always paid my $6.95(extended products) store dues on time and they’ve made well over $1,000. Isn’t high time that someone listen to me for a change and tell me what the fuck is up?
Sadly I’m betting that the answer to my question is no. CafePress.com is not going to take the time to appease me, the customer and store owner, because that would mean they are wrong and I am right. If you are looking to make designs and sell t-shirts and other products for personal use go to CafePress.com. If you enjoy being bullied and letting people insult your artistic integrity, like me, stay with them. But if you are looking to make the t-shirts you want, place the images and text where you want, you are going to have search elsewhere.
I recommend Zazzle.com otherwise I recommend learning how to silkscreen t-shirts yourself.
Stay tuned on the exciting events that make up Joey Broyles and CafePress.com! The battle continues in Chapter 2: Nice T-Shirt, But…